Data Protection

Pklik Privacy Policy — Your Data, Our Responsibility

Pklik believes your personal information belongs to you. Whenever we collect data, we're fully transparent about why we collect it and how it's used.

Last updated: January 2026
Core Security Principles

How pklik Protects Your Privacy

Our privacy policy is built on six core principles that keep every user's information protected.

Transparency in Data Collection

Pklik only collects information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.

Encrypted Storage

All your data is stored with SSL encryption and advanced security technology, fully protected against unauthorized access.

Never Sold to Third Parties

Pklik never sells your personal information. Any sharing with third parties is strictly for operational purposes and only with your consent.

Your Consent Always Comes First

We obtain your consent before using any additional data. You may withdraw that consent at any time.

Right to Erasure

After closing your account, you may request that all your data be deleted. We do not retain any information beyond what is legally required.

Marketing Opt-Out

If you do not wish to receive promotional messages from pklik, you can opt out at any time. We respect your preferences.

1

Introduction

Pklik (pklik.click) is a trusted online betting platform for users in Bangladesh. We take your privacy seriously, and this privacy policy clearly explains how your personal information is collected, used, and kept secure.

This Privacy Policy applies to the pklik website, mobile app, and all related services. By using any pklik service, you are considered to have accepted this policy.

We believe data protection is more than a legal obligation — it is an ethical responsibility to our users. That is why we always follow a minimum data collection principle.

This policy is written in Bengali so all users can easily understand it. For any questions, contact us at support@pklik.click.

2

What Information We Collect

Pklik collects your information in several ways. Full details are outlined below:

Information You Provide Directly

Information you provide when registering or using our services:

  • Full Name (as per National ID)
  • Mobile Number
  • Email address (if applicable)
  • Date of Birth
  • Payment method details (Mobile Pay/Nagad/Rocket number)
  • Documents submitted for identity verification

Automatically Collected Information

Certain information is collected automatically while you use pklik:

  • IP Address & Device Type
  • Operating System & Browser Information
  • Login time, session duration
  • Betting & Transaction History
  • Time spent on each page of the app or website
Data Type Reason for Collection Required?
Name & Mobile Number Account Creation & Verification Yes
Date of Birth Age Verification (18+) Yes
Payment Information Deposits & Withdrawals Yes
Copy of ID document KYC Verification Yes for withdrawals
Device & IP Information Security & Fraud Prevention Automatic
Email address Promotions & Notifications Optional
3

How Your Information Is Used

Pklik uses the information it collects for the purposes listed below. Each use is backed by a specific and legitimate reason:

Service Operations

Your information is used to create, verify, and manage your account. This includes processing deposits and withdrawals, managing betting activity, and maintaining your gaming history.

Security & Fraud Prevention

We analyze device and IP data to detect multiple account creation, bot usage, and unusual transactions. This is done to protect all legitimate users.

Customer Support

If you run into any issues, our support team uses your account information to resolve them quickly.

Promotions & Offers

Your data is used to send you relevant offers based on your betting preferences. You can unsubscribe from these marketing messages at any time.

Legal Obligations

We are legally required to retain certain information to comply with Anti-Money Laundering (AML) regulations and other legal obligations.

Important

Pklik never sells your data to advertising networks or data brokers. Your information is used solely to improve your experience.

4

Who Your Data Is Shared With

Pklik shares your information only in limited circumstances and exclusively with trusted parties. Details are outlined below:

  • Payment Processor: Minimal data is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Identity Verification Service: Information may be shared with licensed verification services as part of the KYC process.
  • Law Enforcement: Information may be disclosed to authorities in response to a court order or valid legal request.
  • Security Services: Anonymous data may be shared with specialist security services to help combat fraud and cyber threats.

Whenever data is shared with third parties, we ensure they uphold the same privacy standards as pklik.

5

Cookie Policy

Pklik's website and app use cookies and similar tracking technologies to enhance your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Helps remember your preferred language and settings.
  • Analytics Cookies: Collects anonymous data to understand which parts of the site are used most.
  • Marketing Cookies: Used to show relevant offers. You can disable these through your browser settings.

You can manage cookies through your browser or device settings. However, disabling essential cookies may affect the functionality of certain features on the site.

6

How Long We Retain Your Data

Pklik does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal requirements.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction History 7 years Financial Regulatory Requirements
KYC Documents 5 Years AML Regulations
Support Chat Logs 2 Years Service Improvement
Marketing Preferences Until account closure Opt-Out Tracking

After the designated retention period, data is securely deleted or anonymized.

7

Your Rights

As a pklik user, you have the following rights over your personal data:

Right to Access

You may request to view the information pklik holds about you.

Right to Rectification

You can contact us to correct any inaccurate or outdated information.

Right to Erasure

You can request the deletion of data that is not required to be retained by law.

Data Portability

You can request to download your data in a structured format.

Right to Restrict Processing

You may request that the processing of your information be restricted under certain circumstances.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@pklik.click. We are required to respond within 30 days.

8

Children's Privacy

Pklik's services are entirely Individuals aged 18 and above for. We do not knowingly collect information from any minors.

If we discover that a minor has registered on our platform, the account will be immediately deactivated and all collected data will be deleted.

For Parents

If you believe your child has registered on pklik, please contact support@pklik.click immediately. We will act promptly.

9

Security Measures

Pklik uses industry-standard security measures to protect your data. Our security practices include:

  • SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security to protect access to your account.
  • Regular Security Audits: Our expert team regularly audits the system for vulnerabilities.
  • Access Control: Only authorized personnel can access specific data.
  • Data Backup: Regular encrypted backups are maintained.

Please note that no online platform can guarantee 100% security. Always keep your password strong and never share it with anyone.

10

Policy Updates

Pklik may update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered mobile number or email.

Continued use of pklik after any changes will be considered your acceptance of the updated policy. You can check the "Last Updated" date at the top of this page to see when the policy was last revised.

For significant changes, we will notify you at least 7 days in advance so you have time to make an informed decision.

11

Contact

For any questions, requests, or complaints regarding this privacy policy, please get in touch with us:

Email

Support@pklik.click
You will receive a response within 24 hours.

Live Chat

Visit our Help Center for 24/7 live support.

Help Center
FAQ

Visit our FAQ page for answers to common questions.

View FAQ
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